THANK YOU - NOTES

THANK YOU

The lesson ‘Thank you’ describes about the importance of politeness and good manners. In this chapter the anonymous author highlights the domineering nature of a manager in Shelford. The author talks about the discourteous and inconsiderate attitude of the manager towards his subordinates, and the adroitness of the chief clerk named Hollis who tried to teach his manager about politeness

The manager was hard working, punctual, clean and well dressed but his impoliteness and authoritative nature to his co workers cast shadow on his good qualities. In his professional life he never used ‘thank you,’ please’ like courteous words. His reluctance to acknowledge the fine performances of his subordinates and his rudeness made the staff to leave the office swiftly.

Manager was too ignorant of his staff’s grievances, moreover the manager was unapproachable, and no one in the company could explain the manager about the reason for their resignation and he was not ready to understand the changes in the office staff and never tried to alter his attitude.

The staff always wanted to escape from the stifling and egotistic leadership of the manager, so they approached the chief clerk named Hollis to be a spokesperson for them. Being a veteran in the company who was looking for a congenial occasion to inform the manager about his authoritative nature. One Friday evening Hollis got an opportunity to teach the manger about the importance of being polite in professional and personal life.

One day Hollis got a laborious task to finish before Friday evening. Hollis worked hard and completed his assignment with great satisfaction and he expected words of praise from the manager. But the manager did not give compliment to Hollis’s splendid performance. As the manager seemed indifferent, Hollis sadly stepped back. In order to teach the manager about the value of the word ‘Thank you’ he deliberately stood on the door of the office.

He turned around and said’ I beg your pardon’. Hearing this unexpected statement the manager replied “ I did not speak” .For Hollis that was an opportunity to make the manager to realize  the importance of being grateful .Hollis said he thought the manager said thank you to him. This deliberate and sarcastic comment was intended to teach the manager about the need to be polite to his co workers.